Privacy Policy

1. Overview

xpresshopping is an AI-powered conversational shopping assistant that helps shoppers in Nigeria discover products, compare prices across online marketplaces, and locate available buying options via WhatsApp. Your privacy is paramount, and we are committed to transparent, responsible handling of information.

2. Information We Process

When you initiate a shopping conversation with xpresshopping through WhatsApp, we process:

• Your WhatsApp phone number (used solely to deliver your shopping search results within the chat).
• Your search queries, voice notes, product descriptions, or uploaded photos used to locate matching products.
• Interaction preferences and conversation context required to refine product recommendations.

3. Zero Payment Handling Principle

Important: xpresshopping does not collect, receive, or store credit card details, debit card information, bank account numbers, or any payment credentials. When you choose a product recommendation, xpresshopping directs you to the merchant's verified website (e.g. Konga, Jumia, AliExpress, Temu), where you pay the merchant directly.

4. Third-Party Marketplaces

xpresshopping indexes publicly available product listings and pricing from third-party online stores. When you click a link to view or purchase a product on a merchant's platform, your interaction is governed by that merchant's independent privacy policy and terms.

5. Data Retention & Security

We apply modern security safeguards to protect conversational metadata. We do not sell or monetize personal shopper data to third-party advertisers.

6. Questions & Contact

If you have questions regarding this Privacy Policy or your data, you can contact our team directly through our official WhatsApp business channel.